Job Listing
IT SPECIALIST, NF-2210-04
U.S. Marine Corps · Posted 50 days ago
On-site Jacksonville, NC $28.7/hr Apply by Jun 1, 2026 Information Technology Management ENTJINTJINTPISTJ
Apply for this job → About the Role
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
What You'll Do
- →What to Expect?
- →Performs responsible computer operations within established practices and procedures that apply to computer trouble call resolution and customer follow-up in support of various application systems.
- →Uses in-depth knowledge of performance monitoring, quality assurance principles, technical documentation, system security, and analytical methods to identify and solve issues.
- →Updates manuals and operating procedures.
- →Responsible for call resolution, escalation, and logging of inbound helpdesk requests received via telephone, email, or Microsoft Service Center Service Manager.
- →Performs evaluations, configurations, installation, implementation, testing and troubleshooting of a wide variety of PC software such as operating systems, database management software, electronic point of sale (EPOS) application software, spreadsheet software, computer graphics and office automation support software.
- →May serve in an "on call" duty status outside of normal work hours that includes remaining in a reasonable call back radius, carrying a cell phone, or regularly checking email to respond to emergencies; remaining in a state of readiness to perform work with limitations on pursuing outside leisure activities, and/or reporting to a designated post of duty to be ready to or to perform work.
- →Occasional lifting of 45 lbs. independently, and objects over 45 lbs. with assistance is required.
- →Performs other related duties as assigned.
Requirements
- ✓EVALUATIONS: See Duties and Qualifications
Benefits
- ★The Federal government offers a number of exceptional benefits to its employees.
- ★Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges
Personality Fit
Job ID: 69b74380-d209-45a2-ab29-621972da014b
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