Job Listing
IT Specialist
Deputy Assistant Secretary for Information and Technology · Posted 4 days ago
Hybrid Salt Lake City, UT $90K – $116K Apply by Sep 18, 2026 Information Technology Management ENTJINTJINTPISTJ Operations
Apply for this job → About the Role
This position is located in the Veteran Affairs Enterprise Command Operations (ECO), End User Services (EUS), Office of Information and Technology (OIT) serving as an IT Specialist responsible for the full range of duties within their assigned roles in Major Incident and Event Management Directorate to provide event management services for addressing IT operational events in order to maintain the interoperability of production systems and services.
What You'll Do
- →Major Duties: Support, implement, and recommend improvement to national policies and procedures.
- →Utilize experience, discretion, judgment and knowledge in the planning, execution, operation and maintenance of IT systems and infrastructure.
- →Participates as a team member with others in a virtual environment accountable to the division chief.
- →Assists in creating documentation on IT systems and infrastructure.
- →Assists in implementing new technologies at the direction of the division chief to enhance health systems operation in support of critical applications and business processes.
- →Conducts 24/7 shift operations to monitor the national IT environment.
- →(Division has access to all national/district monitoring systems but is not physically together at a physical facility.
- →Monitoring operations are conducted from local sites across the nation.) Monitor IT systems and applications Analyze incident data for emerging trends.
- →Maintain incident tracking and solution database.
- →Diagnose and resolve customer reported system incidents, problems, and events.
- →Make recommendations based on trend analysis for enhancements to system and application monitoring.
- →Monitor and report client-level computer system performance.
- →Develop a trend analysis and impact report. ***Additional duties required, within scope of the position description.*** This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles of Cybersecurity Code: 411-Technical Support Specialist.
- →Permanent Change of Station (PCS): Not Authorized.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Selectee is subject to background/suitability investigation.
- ✓Selected applicant will be required to complete an online onboarding process.
- ✓This position is subject to pre-employment and random drug testing.
- ✓Complete the initial online assessment and USAHire Assessment, if required.
- ✓To be considered for this position, applicants must complete all required steps in the process.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: - your performance and conduct; - the needs and interests of the agency; - whether your continued employment would advance organizational goals of the agency or the Government; and - whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: e72e8160-5844-41c7-a377-fe0ee6d6b70f
Posted via USAJobs