Job Listing
IT SPECIALIST (CUSTSPT)
U.S. Army Corps of Engineers · Posted 33 days ago
Hybrid Okinawa Island $84K – $109K Apply by Aug 27, 2026 Information Technology Management ENTJINTJINTPISTJ Customer Success
Apply for this job → About the Role
About the Position: Serves as the technical expert for Information Technology (IT) Customer Support Lead within a District of the U.S. Army Corps of Engineers (USACE). Multiple positions may be filled from this announcement. The initial length of this overseas tour is 36 months (ZAMA) or 24 months (OKINAWA).
What You'll Do
- →Diagnose, troubleshoot, and resolve customer-reported system incidents, problems, and events.
- →Install, configure, and validate hardware, software, and peripheral equipment in accordance with organizational standards.
- →Monitor client-level computer system performance, identify causes of degradation, and implement corrective actions.
- →Recommend enhancements to software and hardware solutions based on trend analysis to improve customer experience.
Requirements
- ✓Some federal jobs allow you to substitute your education for the required experience in order to qualify.
- ✓For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Personality Fit
Job ID: 8c090cd3-928a-473f-b584-aa7a9a8bba25
Posted via USAJobs