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IT Specialist (CustSPT) NF-03

United States Army Installation Management Command · Posted 9 days ago

On-site Fort Carson, CO $50K – $53K Apply by Jun 17, 2026 Information Technology Management ENTJINTJINTPISTJ
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About the Role

This position is located at the Grant Library on Fort Carson. Refusal of a military spouse to participate in established recruitment procedures is considered a declination of employment and is a basis for termination of SEP entitlement for the current PCS of the sponsor. (AR 215-3 2-5). To better expedite the hiring process, please include the full contact information for professional and personal references on your resume. Incentives and Bonuses Incentives will not be paid.

What You'll Do

  • Provide technical support duties to customer support personnel.
  • Serves as a help desk representative.
  • Diagnoses and resolves problems in response to customer reported incidents.
  • Researches, evaluates, and provides feedback on problematic trends and patterns.
  • Installs, configures, troubleshoots, and maintains customer hardware and software.
  • Provides training and instruction to enhance user performance.
  • Sets system security levels based on under performance and appropriate regulations.
  • Develops and documents standard operating procedures to ensure compliance with accreditation procedures and policies.

Requirements

  • This job does not have an education qualification requirement.

Benefits

  • Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages.
  • Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission.
  • We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more.
  • Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement.
  • As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
  • Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays.
  • NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan.
  • Some flexible employees may also be eligible to receive health insurance.
  • For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 5aa68835-7c8f-4e4c-957c-75f99853f98e

Posted via USAJobs

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