Job Listing
IT SPECIALIST (CUSTSPT/NETWORK)
U.S. Marine Corps · Posted 7 days ago
Hybrid Kansas City, MO $91K – $118K Apply by Sep 14, 2026 Information Technology Management ENTJINTJINTPISTJ
Apply for this job → About the Role
This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.
What You'll Do
- →You will serve as a subject matter expert of the Customer Services Section, overseeing the planning and delivery of all customer support services, including installation, configuration, troubleshooting, and end-user training.
- →You will manage and coordinate trouble tickets through a tiered structure, providing first and second-level technical support to diagnose and resolve system incidents, problems, and events to ensure high-quality, efficient service restoration.
- →You will oversee the installation, operation, monitoring, and maintenance of IT equipment, networks, and assets, ensuring all information assurance controls are implemented and security requirements are met.
- →You will advocate for and participate in the development of the enterprise Information Technology Management (ITSM) toolset and service catalog, implementing service improvement strategies.
- →You will serve as an operational planner, assisting in the direction and control of detachment sections and supporting the defense of the Department of Defense Information Network by providing key advisory services on cyberspace operational issues.
- →You will support the complete lifecycle of end-user IT assets, including hardware and software license management, planning for technical refreshes, and managing the procurement process for new and non-standard IT requirements.
Requirements
- ✓At a minimum, all CES employees in the Professional Work Category require a bachelor's degree or equivalent experience.
- ✓Some groups in this category, however, may have a positive education requirement that cannot be replaced with experience, such as a requirement for a particular type or level of an academic degree.
Personality Fit
Job ID: 1b56cc09-ea8c-452e-9a66-f4ceda344654
Posted via USAJobs