Job Listing
IT Specialist (Customer Support)
U.S. Special Operations Command (Army) · Posted 64 days ago
Hybrid Fort Benning, GA $79K – $103K Apply by Jul 27, 2026 Information Technology Management ENTJINTJINTPISTJ Customer Success
Apply for this job → About the Role
About the Position: This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. About the Position: Serves as a IT Specialist (Customer Support) GS-2210-11 at Fort Benning for 75th Ranger Regiment. Only resumes up to a total of two pages will be accepted.
What You'll Do
- →Analyzes and translates user requirements to determine information system characteristics and design parameters and identifies information system alternatives for satisfying the requirements.
- →Analyzes the information systems alternatives and conducts a benefits, cost and risk comparison to rank order and recommend the best alternatives.
- →Develops, coordinates and disseminates special project management plans, which provide for singular management of special information systems throughout its entire life cycle (conception, planning, implementation, operation, upgrade or phase out).
- →Develops implementation management strategies applying CPM and PERT techniques in identifying and delineating all tasks, critical paths, milestones and actions required to accomplish elements.
- →Provides assistance on computer related problems to personnel.
- →Analyzes problems and determines appropriate action.
- →Analyzes assigned groups of requests for new or updated automation resources, assessing user defined needs and justification, and recommends items for purchase and/or possible alternatives.
- →Prepares software/application programming specifications, develops computer programs and provides automation support for computer systems.
- →Tests and debugs developed programs for proper execution and makes corrections or revisions as needed.
Requirements
- ✓For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Personality Fit
Job ID: 5897fc74-459d-42ce-bc9b-798da157f06b
Posted via USAJobs