Job Listing
IT Specialist (Customer Support)
Military Treatment Facilities under DHA · Posted 75 days ago
On-site Fort Bragg, NC $69K – $89K Apply by Jul 9, 2026 Information Technology Management ENTJINTJINTPISTJ Customer Success
Apply for this job → About the Role
About the Position: This position is located at Fort Liberty, NC Womack Army Medical Center serving as a member of a help desk team consisting of civilians and contract personnel. This is a Direct Hire Solicitation
What You'll Do
- →Install, configure, upgrade, sets up, and troubleshoot all hardware and software components, ensuring compatibility with existing systems and other system interfaces, and testing for system malfunctions.
- →Install, upgrade, configure, and test off-the-shelf, locally developed, and agency provided computer software.
- →Receive, respond, and ensure resolution of all types of help center calls.
- →Answer phone and in-person inquiries from a wide variety of medical center personnel.
- →Resolve problems to the extent possible before referring more difficult problems to appropriate levels.
Requirements
- ✓For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Personality Fit
Job ID: efd84643-694c-4b59-bf82-089f9fd0505a
Posted via USAJobs