Job Listing
IT Specialist (Customer Service)
Military Treatment Facilities under DHA · Posted 40 days ago
On-site Port Hueneme, CA $72K – $94K Apply by Aug 12, 2026 Information Technology Management ENTJINTJINTPISTJ Customer Success
Apply for this job → About the Role
About the Position: This position is located at the Naval Base Port Hueneme, California A recruitment incentive may be authorized. Salary negotiation may be available for those candidates who are new to Federal service. Non-Federal work experience may be creditable for leave purposes. This is a Direct Hire Solicitation
What You'll Do
- →Serve as a customer technical analyst, resolving customer problems and providing advice and assistance.
- →Evaluate and report on new tools and trends in customer support, such as browser-based and speech-enabled services, and recommends new tools to improve support delivery.
- →Monitor performance data and adjusts systems tuning parameters to optimize performance and address issues.
- →Configure and tests systems components like disk drives and printers to support the operating environment.
- →Review adjustments for accuracy and completeness and conducts physical inventory reviews.
- →Develop and evaluate test data to validate program modifications and migrates them into production systems.
Requirements
- ✓For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Personality Fit
Job ID: 4e27d21c-7530-4106-b6df-599cfa8055d4
Posted via USAJobs