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IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)
Defense Information Systems Agency · Posted 46 days ago
Hybrid Montgomery, AL $90K – $133K Apply by Aug 7, 2026 Information Technology Management ENTJINTJINTPISTJ
Apply for this job → About the Role
This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure. It is located in the DISA Cyber Sec Division/Cyber Sec Ops Br.
What You'll Do
- →Assists customers and resolves complex issues with minimal business disruption.
- →Develops and manages customer support policies, procedures, and performance requirements.
- →Leads rapid response teams in response to customer service problems resulting from catastrophic events.
- →Analyze and resolve a complete range of problems within the scope of the activity operations and refers operational problems.
- →Develops, updates, and maintains a comprehensive database of technical and corresponding resolutions.
- →Evaluates and reports on new tools and trends in the customer support field.
- →Ensures the rigorous application of information security/information assurance policies, principles, and practices in the delivery of customer support services.
Requirements
- ✓There is no substitution of education for the qualifying experience at the GG-12 grade level.
Personality Fit
Job ID: f19c924c-81a5-46b0-9930-ecb5ea4f79e3
Posted via USAJobs