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Information Technology Specialist (ServiceNow Developer)
Internal Revenue Service · Posted 57 days ago
Hybrid Anchorage, AK $126K – $197K Apply by Jul 24, 2026 Information Technology Management ENTJINTJINTPISTJ EngineeringOperations
Apply for this job → About the Role
WHAT IS INFORMATION TECHNOLOGY? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): IT - Integrated Operations Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty. REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
What You'll Do
- →The following are the duties of this position at the full working level.
- →If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- →Leading the design, development, and implementation of ServiceNow solutions, including ITSM, ITOM, SecOps, and other modules, ensuring alignment with IRS enterprise architecture and business needs.
- →Designing and managing platform integrations between ServiceNow and external systems (e.g., identity management, monitoring tools, data repositories, and legacy IRS systems) using APIs, web services, and middleware technologies.
- →Implementing and enhancing ServiceNow security capabilities, including role-based access controls, data protection mechanisms, vulnerability response workflows, and compliance with federal IT security standards.
- →Reviewing and evaluating new systems, applications, and architectures for integration with ServiceNow, identifying risks, and recommending mitigation strategies to ensure secure and seamless interoperability.
- →Leading ServiceNow platform upgrades, releases, and enhancements, ensuring minimal disruption and alignment with enterprise change management processes.
Requirements
- ✓Probationary Period - All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period.
- ✓During this time, your performance, conduct, and suitability for continued employment will be evaluated.
- ✓You will not automatically convert to permanent status at the end of the probationary (or trial) period.
- ✓Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service.
- ✓If no certification is made before the probationary (or trial) period ends, your appointment will be terminated.
- ✓You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations.
- ✓Additional guidance and support will be provided during onboarding.
- ✓Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.
- ✓Key Eligibility Requirements: U.S Citizenship - Must be a U.S.
- ✓Citizen or National and provide proof of U.S.
- ✓Citizenship.
- ✓Selective Service Registration - Males born after December 31, 1959 are required to be registered with the Selective Service System or prove they are exempt from having to do so.
- ✓Personal Identity Verification (PIV) - Must provide 2 forms of identification from the Form I-9.
- ✓Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
Personality Fit
Job ID: fca721da-bdfd-4b67-8864-c8cf83b35dab
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