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Information Technology Specialist
Internal Revenue Service · Posted 61 days ago
Hybrid Fresno, CA $126K – $193K Apply by Jul 22, 2026 Information Technology Management ENTJINTJINTPISTJ
Apply for this job → About the Role
WHAT IS INFORMATION TECHNOLOGY? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): IT REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
What You'll Do
- →The following are the duties of this position at the full working level.
- →If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- →Designs, develops, configures and maintains complex enterprise workflow and case management applications using Pega case workflows and automation rules.
- →Integrates Pega with Salesforce, Palantir, and Artificial Intelligence (AI) model outputs.
- →Integrates Pega with data sources from other platforms, enterprise services like M365, Document Management, S3, external API's, File Transfer Systems, etc. as required and maintains the Pega Layer Cake for IRS IT.
- →Integrates Pega workflows with Pega AI capabilities to achieve organizational goals and follows all applicable AI implementation guidelines at IRS.
- →Develops Proof of Concepts (POCs) to demonstrate new features that are introduced in newer versions of Pega product as needed.
- →Analyzes business processes and translates business requirements into scalable application designs using Pega rules, flows, data transforms, decision rules and User Interface (UI) components.
- →Develops reusable components and ensures adherence to established standards, best practices and regulatory compliance standards.
- →Implements dynamic routing and escalation logic based on business rules.
- →Conducts impact analysis and recommends technical solutions to improve performance and scalability.
- →Monitors application performance, performs root cause analysis on production issues and implements enhancements.
Requirements
- ✓Probationary Period - All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period.
- ✓During this time, your performance, conduct, and suitability for continued employment will be evaluated.
- ✓You will not automatically convert to permanent status at the end of the probationary (or trial) period.
- ✓Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service.
- ✓If no certification is made before the probationary (or trial) period ends, your appointment will be terminated.
- ✓You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations.
- ✓Additional guidance and support will be provided during onboarding.
- ✓Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
- ✓Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.
- ✓Key Eligibility Requirements: U.S Citizenship - Must be a U.S.
- ✓Citizen or National and provide proof of U.S.
- ✓Citizenship.
- ✓Selective Service Registration - Males born after December 31, 1959 are required to be registered with the Selective Service System or prove they are exempt from having to do so.
- ✓Personal Identity Verification (PIV) - Must provide 2 forms of identification from the Form I-9.
Personality Fit
Job ID: 56f6dd9e-8786-4d3d-a481-51883dc53095
Posted via USAJobs