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INFORMATION TECHNOLOGY SPECIALIST (CUSTOMER SUPPORT)
Bureau of Naval Personnel · Posted 1 days ago
Hybrid Millington, TN $69K – $89K Apply by Sep 18, 2026 Information Technology Management ENTJINTJINTPISTJ Customer Success
Apply for this job → About the Role
This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.
What You'll Do
- →You will assist leadership in all matters pertaining to compliance with establishment and sustainment of IT user accounts to pay and personnel systems.
- →You will support management of application user accounts assuring Access Control program complies with Enterprise IT Control Standards.
- →You will provide guidance in diagnosing and resolving computer problems in response to customer complaints and or issues and maintains problem tracking and resolution databases.
- →You will identify IT system requirements through data gathering and analytical techniques to develop new or improve on existing business processes to maintain, control and support IT control standards.
- →You will assist in the development and maintenance of policy and procedures that set standards for IT controls and retention requirements of evidence to substantiate effectiveness of IT control standards.
Requirements
- ✓In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: A master's or equivalent graduate degree; or 2 full years of progressively higher level graduate education leading to such a degree; or LL.B. or J.D., if related.
Personality Fit
Job ID: 526e2c49-5924-4983-bc24-623a3f92c3ae
Posted via USAJobs