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Human Resources Assistant (Employee Benefits) - HR Navigator
Veterans Health Administration · Posted 1 days ago
Hybrid Anchorage, AK $41K – $74K Apply by Jul 6, 2026 Human Resources Assistance ISFJ Customer Success
Apply for this job → About the Role
HR Navigator supports the VA Medical Center by providing in-person onboarding assistance, employee HR support, benefits education, and HR systems processing. The role ensures timely hiring, accurate HR data, regulatory compliance, and quality customer service. The position is aligned to the local strategic unit and located on-site, offerin direct HR navigation support to staff, managers, and leadership.
What You'll Do
- →The role ensures timely hiring, regulatory compliance, workforce readiness, benefits enrollment education, HR system data accuracy and positive employee experiences for the on-site workforce it serves.
- →Major duties include, but are not limited to the following: Onboarding and Pre-Employment Coordination Serves as the primary point of contact for selectees from tentative job offer through Entry on Duty (EOD).
- →Coordinates pre-employment steps with new hires.
- →Helps new employees submit required forms and completes pre-hire checks.
- →Supports scheduling and communication throughout the onboarding process.
- →Monitors and tracks onboarding progress, identifies delays, and ensures timely completion of requirements.
- →Supports the completion of pre-employment requirements such as background checks, fingerprinting, physical exams, drug testing, and driving record reviews, and helps new hires finish any additional steps needed before starting work.
- →Employee HR Support & Customer Service Conducts New Employee In-Processing and prepares first-day documentation.
- →Serves as an on-site HR customer support representative handling inquiries via walk-in, phone, email, and ticketing systems.
- →Provides assistance with pay processes, payroll briefings, tax withholding, and direct deposit.
- →Reviews employee records, identifies discrepancies, and gathers information for resolution.
- →Provides assistance to employees regarding HR-related questions and processes.
- →Helps resolve basic HR issues and directs employees to the correct resources.
- →Submits and tracks payroll service requests.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work requires regular and recurring physical activity, including walking throughout the facility to escort candidates and employees to various locations, standing for extended periods during onboarding activities, and navigating between offices and service points.
- ✓These physical demands are essential to performing the in-person components of the role.
- ✓The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: c44fd2f7-3010-4ebb-bbb4-f54cf439d42b
Posted via USAJobs