Job Listing
HEALTH TECH (TELEHEALTH CLINIC
Veterans Health Administration · Posted 1 days ago
On-site La Crosse, WI $41K – $59K Apply by Oct 13, 2026 Health Aid And Technician ESFJISFJISFPISTJ OperationsHealthcareTrades
Apply for this job → About the Role
The Health Technician (Telehealth Clinical) serves in a generalist role to support and manage telehealth operations and is typically stationed at a clinical care delivery site such as the LaCrosse location.
What You'll Do
- →Major duties: Supporting clinical telehealth encounters for both the patient and provider locations by serving as the telepresenter per scope of practice.
- →Functioning as an imager and data manager for telehealth store and forward applications.
- →Managing real time clinical telehealth events, providing patient education, and providing technical and administrative support of telehealth operations.
- →Providing technical support to end-users.
- →Scheduling simple and complex intra-facility and inter-facility telehealth appointments.
- →Installing, configuring, maintaining, and troubleshooting technology, and performing a variety of program support duties as assigned.
- →Preparing the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment.
- →Taking measures to ensure patient care is delivered safely by following appropriate procedures for the cleaning of clinical equipment and the care environment while following all patient safety guidelines, protocols, and procedures.
- →Screening patients for Telehealth modality and referring patients that do not meet established criteria to appropriate care.
- →Ensuring assigned telehealth technologies are secured, ready for use, and accounted for by preparing and tracking maintenance work orders, information systems, inventory records, and communicating with National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of replacement equipment as necessary.
- →Arranging and completing test video calls with Veterans to prepare the Veterans for clinical encounters using telehealth technologies.
- →Ensuring information and resources are maintained for local and remote telehealth providers so they can effectively execute contingency and emergency plans.
- →Work Schedule: 7:30 am - 4:00 pm Telework: Not Available Virtual: This is not a virtual position.
- →Functional Statement #: 02748F and 02749F Relocation/Recruitment Incentives: Not Authorized
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: 6fe985ea-12e8-4687-8b0c-35ab019eb18e
Posted via USAJobs