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Health Systems Specialist
Veterans Health Administration · Posted 9 days ago
Hybrid Charleston, SC $75K – $116K Apply by Jul 10, 2026 Health System Specialist ENTJESTJINTJISTJ Operations
Apply for this job → About the Role
This position reports to the Ambulatory Care Operations Director (ACOD)/Group Practice Manager (GPM) providing provide assistance and support to the ACOD/GPM and to all ambulatory care services in the facility and related Community Based Outpatient Clinics as it relates to access to care as applicable. The incumbent is responsible for Primary Care, Mental Health, Surgery, Medicine or Ancillary ambulatory clinics oversight and integration into an efficient Clinic Practice Management model.
What You'll Do
- →Duties include but may not be limited to the following: Provide access related consultative services, working in collaboration with facility Service Lines, to review and develop guidance and policies that will facilitate standardized processes within the facility and applicable Community Based Outpatient Clinics (CBOCs).
- →Review and evaluate assigned processes and procedures to determine areas of effectiveness, efficiency, and improvement for proposal through local Group Practice Manager (GPM) and supervisor.
- →Implement process improvement and training opportunities that support frontline employees in providing predictable, consistent, and comfortable customer service experiences for Veterans, their caregivers, and beneficiaries.
- →Provide recommendations on facility improvements including construction, renovation, space utilization and purchase of equipment.
- →Collect and analyze report trended data sets; make recommendations to assist in the allocation of resources.
- →Assist clinic managers in identifying causal interrelationships between the various aspects of ambulatory care and its impact on clinical operations to achieve and sustain quality, safe, efficient, and effective ambulatory care.
- →Monitor existing or emerging workflow issues; monitor consult management issues and provide guidance to Clinical Leads and Administrative Leads (ALs) when required.
- →Monitors Information Technology (IT) usage and issues and provide information or assistance to Clinical Leads as needed.
- →Make recommendations to managers regarding allocation of resources, including potential use of community care options.
- →Monitor, and make recommendations to adjust plans to effectively and cost-efficiently accomplish the mission within budgetary constraints.
- →Work Schedule: Monday - Friday, 7:30am-4:00pm Telework: Not available.
- →Virtual: This is not a virtual position.
- →Position Description/PD#:Health Systems Specialist /PD079480 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: Performance of the incumbent's duties may require extensive walking per day to meet with the facility managers and other clinic personnel.
- ✓Trips to satellite outpatient clinics are sometimes necessary and will involve transportation via automotive vehicle.
- ✓The work performed is of a precise nature requiring long periods of concentration that is often interrupted.
- ✓Incumbent is often faced with changing priorities and with meeting deadlines Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Personality Fit
Job ID: 694afb03-42ac-42e0-808d-3b4e0eec126d
Posted via USAJobs