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Health System Specialist
Veterans Health Administration · Posted 56 days ago
Hybrid Amarillo, TX $90K – $116K Apply by Jul 26, 2026 Health System Specialist ENTJESTJINTJISTJ Operations
Apply for this job → About the Role
The primary purpose of the position is to provide assistance and support to the Ambulatory Care Operations Director (ACOD)/ Group Practice Manager (GPM) and to all ambulatory care services in the facility and related Community Based Outpatient Clinics as it elates to access to care. The Health Systems Specialist is responsible for Primary Care, Mental Health, Surgery, Medicine or Ancillary ambulatory clinics oversight and integration into an efficient Clinic Practice Management (CPM) model.
What You'll Do
- →Program Responsibilities Provide access related consultative services, working in collaboration with facility service lines to review and develop guidance and policies that will facilitate standardized processes with the facility and applicable CBOCs.
- →Review and provide input on regulations and policies for local interpretation, utilizing local group practice management and communication strategies.
- →Works as part of an in-house team to ensure a wide range of local factors are considered in the application of national policies and procedures.
- →Reviews and evaluates assigned processes and procedures to determine areas of effectiveness, efficiency, and improvement for proposal through local GPM group and supervisor.
- →Reports to supervisor and access leadership in the facility.
- →Proposes improvements to supervisor regarding national training curriculum for onboarding and sustainment activities.
- →Veteran Experience Responsibilities Works with the Veteran Experience Officers with the local facility to evaluate patient and family concerns regarding access to services needed.
- →Aligns efforts with national and local requirements.
- →Assist the supervisor in coordinating efforts to ensure patient concerns are received, evaluated, and addressed in a timely and effective manner by the appropriate subject matter experts.
- →Provides accurate date to ensure that processes and procedures developed are appropriately supported.
- →Aligns local processes with planning and policies at higher levels.
- →Project Administration Utilize advance principles and strategies for access improvement to review and provide recommendations to Clinical Leads, including strategies to reduce backlog.
- →Monitors existing or emerging workflow issues; monitors consult management issues and provide guidance to Clinical Leads and Administrative Leads.
- →Works with local personnel to integrate data analytics and measures with continuous process improvement utilizing Lean, Six Sigma and other improvement methodologies to meet and sustain ambulatory care goals and objectives.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There is no educational substitution at this grade level.
Personality Fit
Job ID: dba053d5-8ca9-433f-9185-0b9c196caeaa
Posted via USAJobs