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Health System Specialist
Veterans Health Administration · Posted 1 days ago
HybridWest Haven, CT$125K – $163KApply by Jun 11, 2026Health System SpecialistENTJESTJINTJISTJOperationsHealthcare
Apply for this job →About the Role
This Health System Specialist position is located at the West Haven VA Medical Center and serves the Executive Director of the VA Connecticut Healthcare System and serves to provide support to health care management officials by analyzing, evaluating, advising, and/or coordinating health care delivery systems and operations.
What You'll Do
- →The primary purpose of this position is to provide support to health care management officials by analyzing, evaluating, advising on and/or coordinating health care delivery systems and operations.
- →The position renders advice on operational policies and assures these policies are coordinated with, and in support of, field operations.
- →The incumbent works closely with senior management officials and others in implementing and evaluating policies, plans, and internal operational systems.
- →Duties include but are not limited to: Serving as principal advisor on all administrative matters associated with the Executive Director and operations, including formulation and implementation of policies.
- →Maintaining data and ensuring completion of reports including labor mapping, regional, and national level required reports.
- →Analyzing the subject matter of incoming information for appropriate distribution, receiving and monitoring completed actions or responses, and ensures action or inquiry is properly closed out.
- →Developing, promoting, and maintaining good relations with a variety of groups including other VA facilities, Veterans Service Organizations, professional societies, volunteers, media and other customers.
- →Coordinating events and representing the Executive Director in formal speaking engagements at facility meetings, with affiliates, and public speaking events.
- →Building constructive and effective relationships with colleagues at all levels.
- →Developing, implementing, and monitoring an effective patient satisfaction program within clinical service lines, and taking corrective action to improve customer satisfaction.
- →Working in coordination with internal reviewing services regarding complex audits and internal/external reviews of national concern.
- →Working closely with senior management and others in implementing and evaluating policies, plans, and internal operational systems such as correspondence management, information tracking among pertinent offices and stakeholders, and internal/external communication flows.
- →Providing guidance to internal and external customers concerning healthcare initiatives that are generally difficult and complex, including investigating and analyzing a wide variety of problems and recommending appropriate solutions.
- →Independently investigating complex issues, analyzing problems, and presenting recommendations taking into full consideration the wide range of factors and requirements which affect the management of the healthcare delivery system.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- ✓There are no educational substitution at this grade level.
Personality Fit
Job ID: bd2cb4b9-aad3-4463-8c51-2785bebed0c6
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