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Health System Specialist

Veterans Health Administration · Posted 3 days ago

HybridLadson, SC$90K – $116KApply by May 20, 2026Health System SpecialistENTJESTJINTJISTJ
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About the Role

The Health System Specialist (HSS) at the Consolidated Mail Outpatient Pharmacy (CMOP) primary responsibility is provision of advisory service to the Director and top level management on the most complex management concerns of the CMOP including, strategic planning, CMOP goals, program emphasis, resource allocations and key personnel. The incumbent is responsible for identifying and resolving the full range of managerial concerns affecting the CMOP.

What You'll Do

  • Duties include but are not limited to: Program Management: The HSS is a member of the top management team, applies professional expertise and knowledge of healthcare programs.
  • Incumbent bridges issues between professional and administrative leaders, coordinates the accomplishment of various VISN/QM projects and serves as liaison with VISN office on QM issues.
  • Quality Management - Tracking Systems: The incumbent tracks progress of Organizational Improvement Teams and Monitoring Committees to provide guidance and direction to CMOP team efforts.
  • S/he monitors overall QM Program for compliance with policy, patterns and/or trends and ensures that the findings of QM activities, including and annual assessment of the effectiveness of the program are used to modify and improve the program and facilitate accomplishment of the CMOP's goals and objectives.
  • Quality Management Studies: Incumbent develops agenda for topics to be studied based upon a prioritization of known or suspected areas in need for improvement including those indicated by JCAHO, VA Headquarters and VISN.
  • S/he plans studies, including development of appropriate and valid study methodology; analyzes data and report information to identify the need for change, minimize risk, and ensure effectiveness of the professional quality improvement.
  • Risk Management/Utilization Review: The incumbent serves as coordinator of the CMOP risk management/utilization review program.
  • Duties include the review standard along with assuring that proper guidance is provided throughout the CMOP, thereby facilitating appropriate completion of required documents.
  • Staff Development: Incumbent is the expert in quality management requirements, and the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and is therefore responsible for providing authoritative advise to top management and all sections on the requirements and assuring that sufficient information is provided so that sections may meet requirements.
  • Staff Education: Incumbents provides leadership and direction in transitioning to QI as approach to assess and improve the quality of patient care.
  • S/he coordinates and provides training to top level management, on quality improvement, including philosophy, integration with JCAHO standards, customer focus, use of QI tools, data collection and statistical process control and developing recommendations and action plans.
  • Other duties as assigned.
  • Work Schedule: Full Time, Monday - Friday, 8:00am-4:30pm Telework: Ad Hoc Virtual: This is not a virtual position.
  • Position Description/PD#: Health System Specialist/PD099089 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
  • A pre-placement physical examination is not required.
  • Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
  • Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • There is no educational substitution at this grade level.
  • A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 629de335-cb75-4fd1-831b-7039493cadc0

Posted via USAJobs

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