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GUEST SERVICES REPRESENTATIVES

Air Combat Command · Posted 2 days ago

On-site Davis Monthan AFB, AZ $15.5/hr Apply by Jun 15, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
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About the Role

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Heritage Inn at Davis-Monthan AFB, AZ. This is a flexible position. Flexible positions are guaranteed 0 hours but may work up to 40 hours per week. No benefit.

What You'll Do

  • Receives and confirms room reservations by letter, telephone, email or personal contact.
  • Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to room as needed.
  • Ensures that only authorized patrons use government-sponsored quarters.
  • Calculates and posts charges to patrons' accounts and balances totals with control records.
  • Accepts payment, makes change, and presents departing guest's checkout statements.
  • Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.
  • Maintains current checkout list.
  • Maintains and sells sundry sales items to patrons.
  • Maintains a professional appearance and demeanor at all times.
  • Ensures required information is received from guest and entered into guest folio.
  • Prints backup from property management system.
  • Ensures housekeeping status or rooms is updated.
  • Records and notifies appropriate person/organization of maintenance problems reported by guests.
  • Ensure front desk area and lobby remains clean.

Requirements

  • Some federal jobs allow you to substitute your education for the required experience in order to qualify.
  • This position does not allow for education substitution.
  • FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
  • You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.
  • It is your responsibility to provide such evidence when applying.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 091a4f33-f351-45f7-b234-75bce70ce85a

Posted via USAJobs

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