Job Listing
Guest Services Representative
U.S. Air Forces, Europe · Posted 2 days ago
About the Role
About the position: This position is Non-appropriated Fund (NAF) and is located at the Lodging Facility on RAF Lakenheath. This position requires shift work to provide coverage on days, evenings, weekends, holidays or special situations. Scheduled hours will 0-40 per week with no minimum guarantee.
What You'll Do
- →Applicants will be reviewed and referred every 10 days until the close of this announcement.
- →This announcement may close earlier if all positions are filled prior to the closing date.
- →Receives and confirms room reservations by letter, telephone, email, or personal contact.
- →Registers and assigns rooms to guest, makes and issues room keys, and may escort guests to rooms as needed.
- →Ensures that only authorized patrons use government sponsored quarters.
- →Calculates and posts charges to patrons' accounts and balances totals with control records.
- →Accepts payment, makes change and presents departing guests checkout statements.
- →Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.
- →Maintains current checkout list.
- →Maintains and sells sundry sales items to patrons.
- →Maintains a professional appearance and demeanor at all times.
- →Ensures required information is received from guest and entered into guest folio.
- →Prints backup reports from the Defense Lodging System.
- →Ensures housekeeping status of rooms is updated.
Requirements
- ✓Some federal jobs allow you to substitute your education for the required experience in order to qualify.
- ✓This position does not allow for education substitution in order to qualify.
- ✓FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
- ✓You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.
- ✓It is your responsibility to provide such evidence when applying.
Personality Fit
Job ID: fbd62ece-ff53-4420-bcff-d1c62147d292
Posted via USAJobs