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Guest Services Representative

Air Mobility Command · Posted 123 days ago

On-site Little Rock AFB, AR $15 – $16/hr Apply by Jun 10, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
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About the Role

About the position: This position will be assigned to the Little Rock AFB, AR - Air Force Inns which is a 24 hour operation. This is regular part-time position with 20 hours guaranteed but can be scheduled a maximum of 40 hours per week. Applicants must be available for all shifts, including days, evenings, nights, weekends, and holidays, to meet mission requirements

What You'll Do

  • →Receives and confirms room reservations by letter, telephone, email, or personal contact.
  • →Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
  • →Ensures that only authorized patrons use government-sponsored quarters.
  • →Calculates and posts charges to patrons' accounts and balances totals with control records.
  • →Accepts payment, makes change, and presents departing guests checkout statements.
  • →Prepares and safeguards cash receipts.
  • →Prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.
  • →Maintains current checkout list.
  • →Maintains and sells sundry sales items to patrons.
  • →Maintains a professional appearance and demeanor at all times.
  • →Ensures required information is received from guests and entered into guest folio.
  • →Prints backup reports from property management system.
  • →Ensures housekeeping status of rooms is updated.
  • →Records and notifies appropriate person/organization of maintenance problems reported by guests.

Requirements

  • ✓Some federal jobs allow you to substitute your education for the required experience in order to qualify.
  • ✓This position does not allow for education substitution.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 1f0a5688-55bd-4f70-9d9c-db71aefc5346

Posted via USAJobs

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