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Guest Services Representative
Air Force District of Washington · Posted 123 days ago
On-site Andrews AFB, MD $16 – $18/hr Apply by Jun 17, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
Apply for this job → About the Role
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Lodging. This is a flexible position with no benefits.
What You'll Do
- →Receives and confirms room reservations by letter, telephone, email, or personal contact.
- →Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
- →Ensures that only authorized patrons use government-sponsored quarters.
- →Calculates and posts charges to patrons' accounts and balances totals with control records.
- →Accepts payment, makes change, and presents departing guests checkout statements.
- →Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.
- →Maintains current checkout list.
- →Maintains and sells sundry sales items to patrons.
- →Maintains a professional appearance and demeanor at all times.
- →Ensures required information is received from guest and entered into guest folio.
- →Prints backup reports from property management system.
- →Ensures housekeeping status of rooms is updated.
- →Records and notifies appropriate person/organization of maintenance problems reported by guests.
- →Ensure front desk area and lobby remains clean.
Requirements
- ✓Some federal jobs allow you to substitute your education for the required experience in order to qualify.
- ✓This position does not allow for education substitution.
- ✓FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
- ✓You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.
- ✓It is your responsibility to provide such evidence when applying.
Personality Fit
Job ID: 6e5daa3d-a44b-4028-b614-6d48cce0f01a
Posted via USAJobs