Job Listing
Guest Services Representative
Air Combat Command · Posted 53 days ago
On-site Nellis AFB, NV $19.4 – $23.2/hr Apply by Jun 1, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
Apply for this job → About the Role
About the position: This position will be assigned to the Nellis Inn on Nellis AFB, NV. Flexible employees have no guaranteed hours but may work up to 40 hours per week. This position does not offer benefits. This position is for ALL shifts. Must be able to work days, nights, weekends, and holidays.
What You'll Do
- →The primary purpose of this position is to provide front desk, guest services support for lodging operations.
- →Receives and confirms room reservations by letter, telephone, email, or personal contact.
- →Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
- →Ensures that only authorized patrons use government-sponsored quarters.
- →Calculates and posts charges to patrons' accounts and balances totals with control records.
- →Accepts payment, makes change, and presents departing guests checkout statements.
- →Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.
- →Maintains current checkout list.
- →Maintains and sells sundry sales items to patrons.
- →Maintains a professional appearance and demeanor at all times.
- →Ensures required information is received from guest and entered into guest folio.
- →Prints backup reports from property management system.
- →Ensures housekeeping status of rooms is updated.
- →Records and notifies appropriate person/organization of maintenance problems reported by guests.
Requirements
- ✓Some federal jobs allow you to substitute your education for the required experience in order to qualify.
- ✓This position does not allow for education substitution.
Personality Fit
Job ID: 7c96fb5d-4f2b-4362-ae2d-35061e670823
Posted via USAJobs