Job Listing
Guest Services Representative (1st Shift)
Air Force Materiel Command · Posted 1 days ago
On-site Wright-Patterson AFB, OH $17 – $19/hr Apply by Oct 16, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ Operations
Apply for this job → About the Role
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Lodging Operations at Wright-Patt AFB. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. The position includes paid holidays, annual and sick leave accrual, as well as optional participation in Group Health, Dental and Life Insurance plans, Retirement, 401K and Flexible Benefits plans.
What You'll Do
- →Receives and confirms room reservations by letter, telephone, email, or personal contact.
- →Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
- →Ensures that only authorized patrons use government-sponsored quarters.
- →Calculates and posts charges to patrons' accounts and balances totals with control records.
- →Accepts payment, makes change, and presents departing guests checkout statements.
- →Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.
- →Maintains current checkout list.
- →Maintains and sells sundry sales items to patrons.
- →Maintains a professional appearance and demeanor at all times.
- →Ensures required information is received from guest and entered into guest folio.
- →Prints backup reports from property management system.
- →Ensures housekeeping status of rooms is updated.
- →Records and notifies appropriate person/organization of maintenance problems reported by guests.
- →Ensure front desk area and lobby remains clean.
Requirements
- ✓Some federal jobs allow you to substitute your education for the required experience in order to qualify.
- ✓This position does not allow for education substitution.
- ✓FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
- ✓You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.
- ✓It is your responsibility to provide such evidence when applying.
Personality Fit
Job ID: 8f820a6c-f184-4587-ad48-15abb2384ff1
Posted via USAJobs