Job Listing
Front Desk Associate - Unaccompanied Housing
Commander, Navy Installations Command · Posted 1 days ago
On-site Honolulu, HI $20 – $21/hr Apply by Jul 30, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
Apply for this job → About the Role
This position is located at the Unaccompanied Housing operation of Joint Base Pearl Harbor-Hickam, Hawaii. The purpose of this position is to perform front desk and/or reservation functions for the lodging program. Clerical and cash handling experience required, lodging front desk and/or reservations experience preferred. **Currently hiring for night shift/graveyard shift only** ALL APPLICANTS MUST CURRENTLY RESIDE ON THE ISLAND OF OAHU.
What You'll Do
- →As a Front Desk Associate, you will perform variety of tasks in the Front Desk check in area.
- →Major duties and responsibilities include, but are not limited to, the following.
- →Training provided.
- →Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions.
- →Provide assistance in handling customer complaints, involving management as necessary.
- →Utilizes the Property Management System (PMS) to access the guest information, retrieve reservation information, change or cancel reservations as requested by the guest, or register guests.
- →Verifies registration information, secures a credit card for incidental expenses, and authorizes credit card for room charges.
- →Provides guests with their room key or card.
- →Receives requests and processes reservations within established guidelines.
- →When rooms are not available, provides a certificate of non-availability (CNA) and/or alternative lodging in the area.
- →Registers and assigns rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guest accounts, making and confirming reservations, and presenting statements to and collecting payments as necessary.
- →Receives and is accountable for a change fund.
- →Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures.
- →Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk.
Requirements
- ✓This position does not have a positive education requirement.
Personality Fit
Job ID: eeb9ee09-a1a1-40a1-bfcd-30bf444116e8
Posted via USAJobs