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Front Desk Associate (UH)
Commander, Navy Installations Command · Posted 43 days ago
On-site Kings Bay, GA $15.2 – $16/hr Apply by Jun 9, 2026 Miscellaneous Clerk And Assistant ESFJESTJISFJISTJ
Apply for this job → About the Role
This position is located at Unaccompanied Housing at NSB Kings Bay. The purpose of this position is to perform front desk duties for the Housing Program.
What You'll Do
- →Ensures security of all residents is maintained at all times.
- →Ensures resident's privacy is maintained at all times.
- →Must possess a welcoming manner and a positive attitude; demonstrate effective communication skills; professionally interact with residents, leadership of tenant commands and with Unaccompanied Housing (UH) staff; answer questions regarding housing facilities; and provide information regarding on-base facilities for service members.
- →Provide assistance handling customer complaints, involving management as necessary.
- →Professionally answer phones, transfer calls to appropriate individuals, and reply to guest questions.
- →Provide quality customer service throughout the check-in and check-out process, presenting a neat, clean and professional appearance at all times.
- →Verify eligibility and assign residents per applicable minimum adequacy standards and guidance found in the Unaccompanied Operations Manual (CNIC M-11103-2).
- →Assign residents to ensure "best and highest use" of UH inventory.
- →Appendix "C" of CNIC M-1103.2 provides summary of unit type capacity.
- →Ensure check-in and check-out transactions are accurately recorded in Enterprise Military Housing (eMH).
- →Associates are responsible for the accuracy of their data input.
- →Safeguard residents' personally identifiable information.
- →Prepare eMH reports as required (e.g. daily vacant beds report for building managers).
- →Create new and replacement key cards per local policy and guidance.
Requirements
- ✓This position does not have a positive education requirement.
Benefits
- ★Regular Full-Time position with the following benefits: (No enrollment waiting period - immediate enrollment and coverage available) Annual Leave - 13 Per Calendar Year (based on percentage earned each pay period) (Must be onboard 90 days before using annual leave).
- ★Discounted Tickets and Travel options and shopping privileges at the Navy Exchange.
Personality Fit
Job ID: bc39c135-1a16-4d7f-aa29-0566a093e5cb
Posted via USAJobs