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Foreign Service Diplomatic Technology Officer (FP 2885)
Department of State Headquarters · Posted 2 days ago
On-site Full-time Montevideo $67K – $121K Apply by Sep 30, 2027 Information Technology Management ENTJINTJINTPISTJ
Apply for this job → About the Role
The U.S. Department of State is developing a rank-ordered list of eligible hires for a limited number of Diplomatic Technology Officer positions. Learn more about Foreign Service careers at https://careers.state.gov. There is more to joining the Foreign Service than just salary. Refer to the Benefits section for more information on total compensation. This is a 2885 Foreign Service position equivalent to the 2210 Civil Service occupation series.
What You'll Do
- →Foreign Service Diplomatic Technology Officers (DTO) manage the Department's Diplomatic Technology (DT) programs and systems worldwide.
- →The duties of DTOs vary depending on the size of the post or office and the specific diplomatic mission.
- →Across overseas posts and domestic offices, the following examples illustrate the types of duties and responsibilities typically performed by a DTO: Customer Service Skills: Provide support to users of information management services, including configuring and optimizing software.
- →Train users on new software applications and provide guidance on updated IT policies and procedures.
- →Encourage and facilitate end-user participation in technology and technical decision-making.
- →Information Technology Skills: Administer computer systems and manage system performance, including network setup and system startup, operation, and shutdown.
- →Manage user access: onboard and train personnel, troubleshoot and resolve issues, track and report incidents, support users, and install or replace equipment and components.
- →Operate and maintain both classified and unclassified IT systems including client/server environments, desktops, messaging platforms, web technologies, database and virtual servers supporting LAN/WAN.
- →Oversee telecommunication network services.
- →Manage communications infrastructure, including cabling, circuits, video conferencing, communications flow, coordinate with host country officials, and wireless/Wi-Fi programs.
- →Manage voice communication services. telephone and radio systems, mobile device programs, equipment provisioning, and VoIP technologies.
- →Install, maintain, and troubleshoot network infrastructure, telephone systems, local and regional radio, and crisis communications systems at U.S. missions.
- →Provide technical expertise and rapid response support to missions with urgent technology needs.
- →Information Management Skills: Implement IT projects by gathering requirements, designing solutions, and supporting development and deployment.
Requirements
- ✓Please do not submit the application through USAJobs.
- ✓Please submit application and register to take the Diplomatic Technology Officer Test (DTOT) at: https://gov.pearsonvue.com/dtot.html At the time of application, applicants must possess one of the following to be considered for the FP-05 grade: Served in a U.S.
- ✓Military IT Specialty Code, or Civil Service IT Specialty, or as an IT contractor to the U.S. government, and 2 years specialized experience.
- ✓A list containing U.S. military occupational specialty codes or designators is provided for your reference only.
- ✓Please note that this list is not all inclusive.
- ✓At the time of application, applicants must possess one of the following to be considered for the FP-04 grade: Served in a U.S.
- ✓Military IT Specialty Code, or Civil Service IT Specialty, or as an IT contractor to the U.S. government, and 3 years of specialized experience.
- ✓A list containing U.S. military occupational specialty codes or designators is provided for your reference only.
- ✓Please note that this list is not all inclusive.
- ✓Education from a program or institution within the United States must be accredited at the time of program completion by an accrediting institution recognized by the U.S.
- ✓Department of Education, http://ope.ed.gov/accreditation.
- ✓Foreign Education Education completed in foreign high schools, colleges, or universities may be used to meet the education requirements.
- ✓All foreign education transcripts must be interpreted by an accredited organization specialized in interpreting foreign education credentials that is a member of the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc.
- ✓Foreign education transcripts not interpreted by an accredited organization will not be recognized and the candidacy will not continue.
Benefits
- ★Benefits include health and medical coverage, federal retirement benefits, and paid leave.
- ★Overseas benefits include tax-free housing overseas, tax-free education allowance for dependent children between K-12 overseas, and an unrivaled opportunity to see the world and experience different cultures.
- ★The salary listed comes from the Foreign Service Overseas and Washington pay scales.
- ★DTOs are hired at the FP-04 or FP-05 grade based on education and experience.
- ★The starting step is determined in part by highest educational level achieved and also professional experience level beyond the minimum qualifications.
- ★Individuals already working in government positions may be appointed based on highest previous rate as a federal employee.
- ★For information on salary, please click link.
Personality Fit
Job ID: 7fd9a394-b132-442a-a1b8-38143258a5eb
Posted via USAJobs