Job Listing
Director, Client Services Division
Architect of the Capitol · Posted 8 days ago
Hybrid Washington, DC $169K – $197K Apply by Jul 2, 2026 Equipment Facilities, And Services ENFJ EngineeringOperations
Apply for this job → About the Role
The position is located in the Architect of the Capitol (AOC), Office of the Chief of Operations, Executive Director for Facilities, House Office Buildings, serving as the Director of the Client Services Division. Directs client services support functions for critical House buildings including the Rayburn, Longworth, Cannon, Ford and O'Neil House Office Buildings.
What You'll Do
- →At the Architect of the Capitol (AOC), we are proud to be ranked as one of the Best Places to Work in the Federal Government.
- →Our employees are passionate about AOC's mission to serve Congress and the Supreme Court, preserve America's Capitol and inspire memorable experiences.
- →AOC is a legislative branch agency, the recognized authority for the preservation, maintenance and construction of the world's most iconic treasures and buildings on Capitol Hill.
- →As a global destination for thousands of visitors every day, Capitol Hill intersects history, architecture and art with the birthplace of our nation's laws.
- →The tour of duty is Monday-Friday 8:30 a.m. – 5:00 p.m.
- →Duties include, but are not limited to: Provide comprehensive administrative, managerial and strategic leadership responsibilities for the Client Services Division, managing approximately 350 employees across critical House facilities and programs.
- →Oversee the Labor and Custodial Branch - Day and Night Labor and Custodial Sections, and Service Center Branch.
- →Coordinate custodial and labor services and service center branch, advance objectives, resolve issues, and minimize any adverse impact on Congress, the jurisdiction or the AOC.
- →Develop and implement comprehensive long-range strategic plans that align with AOC's overarching mission and congressional program objectives.
- →Lead change by developing new insights into situations, questioning conventional approaches, encouraging new ideas and innovations, and designing new or cutting-edge programs/processes.
- →Spearhead significant organizational transformation and process improvements, including developing comprehensive reorganization proposals, creating master plans for critical programs, executing strategic facility renovations and equipment replacements, and awarding and managing complex assessment contracts for operational optimization.
- →Provide planning, analytics and business process reviews.
- →Manage high-visibility, time-sensitive congressional interactions, including daily engagement with House oversight committees, developing nuanced options and recommendations, navigating complex political landscapes and resolving sensitive issues with diplomatic precision.
- →Develop/justify congressional budgets requests in accordance with Zero-based Budget (ZBB) requirement, executes annual and multi-year appropriations, and provide analytics in response to Agency and Congressional inquiries.
Requirements
- ✓There is no educational requirement for the Equipment, Facilities, and Services series (1601); however, a Bachelor's degree or higher from an accredited college or university is highly desirable.
- ✓NOTE: Education completed in foreign colleges or universities may be used to meet the qualification requirements if the applicant can provide documentation indicating that the foreign education is comparable to that received in an accredited educational institution in the United States.
- ✓It is the responsibility of the applicant to provide such evidence when applying for further information.
- ✓Please visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html You must be a U.S.
- ✓Your resume and question responses must demonstrate the competencies.
- ✓You must meet the definition of specialized experience.
- ✓You must be able to pass a drug test and background check.
Benefits
- ★As a new or existing federal employee, you and your family may have access to a range of benefits, including medical and life insurance, flexible spending accounts and student loan repayment and forgiveness.
- ★Your benefits depend on the type of position you have—whether you're a permanent, part-time, temporary or an intermittent employee.
- ★Selected applicants may be eligible to earn a higher annual leave accrual rate credit towards annual leave accrual based on prior non-Federal or uniformed service work experience.
- ★The amount of service credit will be based on specialized experience or qualifying experience that is provided on the applicant profile submitted.
- ★As such, if you are a new employee to the Federal Government or a rehire, it is important that you provide a work history that lists all directly related positions held, and it must include the dates of employment (month/day/year).
Personality Fit
This role is commonly a great fit for these MBTI types:
Job ID: 2c58d324-2b90-4c26-b88c-7b22427af5db
Posted via USAJobs