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Deputy Director, Program Support Center
Program Support Center · Posted 35 days ago
Hybrid Bethesda, MD $152K – $228K Apply by Aug 25, 2026 Program Management ENTJESTJINTJISTJ Operations
Apply for this job → About the Role
This position is located within HHS, Office of the Secretary, Office of the Assistant Secretary for Administration, Program Support Center (PSC), Office of the Director. PSC operates on a fee-for-service basis through the HHS Service and Supply Fund and provides mission-critical support to Federal customers. PSC offers 40+ services across Financial Management, Occupational Health, and Real Estate, Logistics, and Operations.
What You'll Do
- →ABOUT THE POSITION The purpose of this position is for the incumbent to serve as the Deputy Director, providing executive leadership, strategic guidance, and operational oversight in support of the Director.
- →The incumbent assists in directing PSC's enterprise shared services organization, ensuring the effective delivery of customer-focused services to HHS components and other Federal agencies.
- →The incumbent provides executive leadership in advancing PSC's mission through strategic planning, operational excellence, organizational performance, and the effective management of enterprise shared services across PSC's core business areas: Financial Management, Occupational Health, and Real Estate, Logistics, and Operations.
- →The incumbent demonstrates and exercises leadership in the functional oversight of PSC, which seeks to reduce burden and drive efficiencies through standardization, modernization, and streamlining technology.
- →Responds to customer needs through continuous engagement and robust feedback loops.
- →The Deputy Director, Program Support Center, reports to the Director, PSC and provides advice and guidance with respect to all aspects of PSC including: Directs management activities of the PSC and is instrumental in transforming administrative activities from transactional processes to strategically focused business lines that directly support the PSC's mission.
- →As a member of the PSC executive team, the incumbent leads the implementation of strategic human resources management, competitive sourcing, E-Government, integration of budget and performance goals, and improved financial performance.
- →Integrates administrative activities to achieve breakthrough efficiencies, coaching and motivating staff professionals to excel in creating positive solutions to improve service delivery.
- →The incumbent works with peers throughout PSC, ASA and the Department to build and sustain best practices in all management areas.
- →Leads oversight of the conduct of organizational operations.
- →The incumbent participates with the PSC Director, and Portfolio leaders in providing operational and management expertise germane to the formulation of policies, goals, objectives, and operational strategies; and participates in program and resource allocation decisions, which impact the total organization.
- →Principal advisor to the organization on operations and administrative management matters; management tenets, techniques, and policies; requirements of administrative law and regulations; and methods and procedures.
- →The incumbent collaborates with other senior officials across the PSC in the development and implementation of strategic and financial plans.
- →Leads efficient and effective administrative operations, resolves major problems and matters of key policy, promoting and leading major reviews and discussions regarding improvements in administrative/management operations and processes.
Personality Fit
Job ID: 7509e196-4599-4697-b3d9-554cd4a0ff93
Posted via USAJobs