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Deputy Associate Chief of Staff, Primary Care
Veterans Health Administration · Posted 11 days ago
Hybrid Jacksonville, NC $260K – $335K Apply by Sep 17, 2026 Medical Officer ESTJINTJINTPISTJ Operations
Apply for this job → About the Role
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.
What You'll Do
- →The incumbent serves as the Deputy Associate Chief of Staff (ACOS) Primary Care at the Jacksonville or Wilmington VA Medical Center and will function as an advisor regarding the effective and efficient clinical management of Primary Care programs and services.
- →The Deputy ACOS of Primary Care will work in a strategic leadership role reporting to the Associate Chief of Staff (ACOS) of Primary Care to ensure high quality whole-health Veteran care, efficient clinical operations, innovations in quality and patient safety, and supporting of staff in transformative change initiatives.
- →The Primary Care leadership position includes but is not limited to the oversight of Primary Care and other patient care services taking place at the Jacksonville/Wilmington main medical campus and it's five CBOC's.
- →The Deputy ACOS Primary Care will have a leading role in performance improvement initiatives within the PACT/Primary Care model.
- →This may include coordination with other interrelated patient care service areas that interact with PACT/ Primary care at each site such as specialty care, rehab, nutrition, whole health, etc.
- →The Deputy ACOS Primary Care will work to optimize PACT function and outcomes with all PACT members, including but not limited to Providers, Nurses, MSA's, Pharmacists, Social Workers, Behavior Health clinicians and Nutritionists.
- →Responsibilities include the identification of priorities for improvement in Primary Care and other clinical sections; and creating opportunities to develop and spread best practices.
- →The Deputy ACOS of Primary Care will contribute to systems-improvement projects in the department by participation in various facility and regional committees and work-groups.
- →The candidate will work closely with a talented multi-disciplinary team including physicians, chiropractors, nurses, clinical pharmacists, psychologists, social workers, nutritionists, health coaches, and integrative medicine practitioners.
- →The incumbent will interact with facility service leadership as well as executive leadership members to provide reports and other deliverables related to operations and improvement projects as required.
- →The Deputy ACOS Primary Care will be responsible for improvement and maintenance of VA quality, access and satisfaction initiatives by reviewing and analyzing VA performance measures including but not limited to HEDIS, eQM, SHEP and SAIL.
- →The Deputy ACOS acts on behalf of the ACOS to represent the service during internal administrative discussions as well as during external surveys.
- →In the absence of the ACOS, the Deputy ACOS serves as the Primary Care representative on the Peer Review, Executive Committee of the Medical Staff, and Credentialing/Privileging committees.
- →The Deputy ACOS will work with the ACOS on maintaining high quality of care through periodic Ongoing Professional Practice Evaluations of all Primary Care Providers.
Requirements
- ✓Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical evaluation.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓You may be required to serve a probationary period.
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓Degree of Doctor of Medicine or an equivalent degree resulting from a course of education in allopathic medicine or osteopathic medicine.
Personality Fit
Job ID: db233816-439a-49ac-9bc4-57723e6ed4b2
Posted via USAJobs