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Correspondence Management Specialist
Washington Headquarters Services · Posted 2 days ago
Hybrid Pentagon $102K – $133K Apply by Oct 13, 2026 Miscellaneous Administration And Program ENTJESFJESTJISTJ
Apply for this job → About the Role
This position is located in the offices of the Office of the Secretary of War (OSW) Director, Administration and Management(DA&M), Deputy DA&M/Director/Washington Headquarters Services (WHS) and Deputy Director, WHS. The DA&M and WHS are responsible for organizational and administrative management for the OSW, installation management for the Pentagon Reservation and law enforcement for the Pentagon, DoD-leased facilities in the National Capital Region and the Raven Rock Mountain Complex.
What You'll Do
- →Incumbent typical work assignments may include: Oversees the complete lifecycle of highly sensitive executive correspondence, decision memoranda, and briefing materials for senior agency leadership.
- →Enforces strict quality control, editorial alignment, and policy compliance on all outgoing products, with the authority to independently edit, restructure, and refine complex drafts into highly polished, executive-ready deliverables.
- →Manages, assigns, and tracks high-priority organizational action items and administrative suspenses utilizing an electronic task and correspondence database.
- →Monitors suspense timelines, facilitates inter-office coordination, and provides real-time status updates to leadership on time-sensitive and special-interest packages.
- →Applies qualitative and quantitative methodologies to evaluate operational workflows, administrative frameworks, and program effectiveness.
- →Conducts management studies and implements process improvements while interpreting and applying federal regulations, including those governing information privacy (FOIA), contract administration, and personnel awards programs.
- →Serves as the primary administrative consultant to subordinate elements and staff directors on document coordination and organizational business rules.
- →Coordinates and disseminates leadership decisions and policy updates across functional boundaries to ensure multi-agency alignment and cooperative problem-solving.
- →Monitors operational customer service standards and performance metrics to ensure administrative support functions meet or exceed organizational objectives.
- →Designs, develops, and implements training programs and standard operating procedures (SOPs) for support staff to enhance technical proficiency and overall mission execution.
Requirements
- ✓Education cannot be substituted for experience.
Personality Fit
Job ID: 89f06ccf-5ba9-46b4-97a3-d84f9ab184cd
Posted via USAJobs