Job Listing
Contact Representative (PRC)
Indian Health Service · Posted 2 days ago
On-site Part-time Camp Verde, AZ $45K – $73K Apply by Dec 31, 2026 Contact Representative ESFJINFJISFJISTJ Healthcare
Apply for this job → About the Role
Join the Indian Health Service as a Contact Representative and support access to healthcare services for American Indian communities. Assist patients with eligibility, medical authorizations, referrals, and healthcare benefits while building a rewarding career in public service and healthcare administration. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
What You'll Do
- →Apply and interpret federal, state, Tribal, and private-sector regulations to determine patient eligibility and funding for healthcare programs.
- →Analyze medical, financial, and eligibility documentation to resolve complex benefit, authorization, and coverage issues.
- →Issue medical authorizations or denial determinations and coordinate with patients, providers, and agencies to support continuity of care.
- →Maintain fund control records, monitor expenditures, apply accounting codes, and resolve program or funding discrepancies.
- →Compile and analyze reports related to program operations, funding, and utilization.
- →IHS Selectees whose duties and responsibilities require them to work permanently, temporarily, or occasionally in an IHS healthcare facility must comply with the IHS Employee Immunization Policy related to vaccine-preventable diseases, consistent with recommendations for healthcare workers.
- →Vaccine exemption requests may be available, as outlined in the IHS Employee Immunization Policy and facility guidance.
Requirements
- ✓Selectee may be subject to a probationary period ESEP appointees typically serve a two year trial period U.S.
- ✓Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children.
- ✓Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.
- ✓Successfully pass the E-Verify employment verification check.
- ✓To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.
- ✓Selectee(s) must maintain an active bank account with a financial institution to receive salary payments through electronic direct deposit.
- ✓Background Investigation Requirement: This position requires the successful completion of a federal background investigation as a condition of employment.
- ✓A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service.
- ✓Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance.
- ✓Timely completion is critical to avoid delays in processing or a determination of unsuitability.
- ✓Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.
- ✓Financial Suitability Requirement: This position requires a review of the applicant's financial history as part of the personnel security and suitability determination.
- ✓Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying.
- ✓Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS).
Personality Fit
Job ID: b681b85d-2618-4578-94e5-756e757fcad6
Posted via USAJobs