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CONTACT REPRESENTATIVE (OA/PEBLO)

Military Treatment Facilities under DHA · Posted 1 days ago

On-siteLandstuhl$43K – $56KApply by Jun 2, 2026Contact RepresentativeESFJINFJISFJISTJHealthcare
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About the Role

About the Position: Incumbent provides administrative support services to Soldiers processing through the Army Disability System. Assists members from the time of receipt of notification of pending Medical Evaluation Board (MEB) through the various stages of processing until completion of the Clinical Evaluation Process and forwarding to the Physical Evaluation Board Liaison Officer (PEBLO).

What You'll Do

  • Explains significance of completion of forms (intake form, physical form) to ensure all conditions are assessed accurately during the board process.
  • Assists clerks and others with problems as they arise and provides orientation, instruction, and training in the MEB system.
  • Performs a variety of technical and organizational support duties, mainly in work measurement, forecasting, capacity planning, and scheduling.
  • Performs a variety of standard and non-standard clerical duties to coordinate travel arrangements, services, and medical appointments for patients and their Family members from distant areas of the geographical region

Requirements

  • Some federal jobs allow you to substitute your education for the required experience in order to qualify.
  • For this job, you must meet the qualification requirement using experience alone -- no substitution of education for experience is permitted.

Benefits

  • Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.
  • Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments.
  • Decisions on requests for RA are made on a case-by-case basis.
  • If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.
  • You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.
  • To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 2e776f84-536b-4ff3-92cf-150da5be6cee

Posted via USAJobs

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