Job Listing
Advanced Medical Support Assistant
Veterans Health Administration · Posted 4 days ago
On-site Cape Girardeau, MO $52K – $68K Apply by Jun 11, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
This is the Advanced Medical Support Assistant at Cape Girardeau Healthcare Clinic. The AMSA performs duties related to the receipt, intake, and indexing of health and administrative information. The incumbent will interface with personal computer (PC) applications as well as numerous Vista applications. In this grade the incumbent is at the AMSA level and is working independently in collaboration with the Patient Aligned Care Team (PACT) with limited supervision.
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional This position serves as a Medical Support Assistant (Advanced) at Cape Girardeau Healthcare Clinic.
- →The position is responsible for a wide range of assignments and provides administrative support to the assigned section.
- →Duties include, but are not limited to: The Advanced MSA works collaboratively in an interdisciplinary coordinated care delivery model (i.e., patient aligned care team, or other specialty care setting where the patient aligned care team model is used such as oncology, HIV, SCI, Military Sexual Trauma, etc.) These PACT duties will be preformed 40% of the time.
- →The Advanced MSA coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary), ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments.
- →Participating and providing input in problem solving on operational issues or procedures in team meetings, performing administrative follow up actions.
- →Participating in and independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care.
- →Facilitate/process secure messaging with the patient and team.
- →Educating providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and bringing to the attention of the provider.
- →They develop/maintain effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non VA medical facilities.
- →Notify patients of normal lab results.
- →Develop and manage a tracking system for follow up care such as consults, tests, etc.).
- →Setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
- →Work Schedule: Monday - Friday, 07:00 am - 5:30 pm (will be discussed during interview) Pay: Competitive salary and regular salary increases.
- →When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: cf947faf-ebc9-419b-ab35-8ab4f3c58295
Posted via USAJobs