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Advanced Medical Support Assistant

Veterans Health Administration · Posted 50 days ago

On-site Asheville, NC $54K – $70K Apply by Jun 3, 2026 Medical Support Assistance ESFJESTJISFJISTJ
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About the Role

The Charles George Medical Center is currently recruiting for one (1) Advanced Medical Support Assistant within the Home Based Primary Care Service. This Announcement is open to current permanent employees of VISN 6. The incumbent participates actively in the management of the HBPC and NIC offices by performing routine and miscellaneous administrative and clerical work.

What You'll Do

  • VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo The Advanced MSA is responsible for managing the office functions within the HBPC and NIC programs.
  • Duties may include but are not limited to : The Advanced MSA (AMSA) is responsible for managing the office functions within the HBPC and NIC programs.
  • The AMSA serves as a liaison between the Office of Information and Technology (OI&T) and HBPC/NIC staff to include submitting tickets, coordinating phone replacements, and serving as an ADPAC.
  • The AMSA manages all aspects of office maintenance, to include ordering supplies, coordinating equipment inspections, tracking equipment inventory, requesting duplication orders, printing admission packets, scheduling meetings and rooms, placing work orders, picking up/ delivering items throughout the campus, developing correspondence, scanning, faxing, and copying.
  • The AMSA creates spreadsheets, enters data, and develops reports on a variety of program issues.
  • The incumbent is responsible for answering patient calls, assisting with issues that can be managed and contacting appropriate staff for clinical questions or concerns, and ensuring all calls receive follow-through as indicated.
  • Other duties assigned.
  • Work Schedule: 8:00 am to 4:30 pm Telework: Not Available Virtual: This is not a virtual position.
  • Functional Statement #: 00000 Relocation/Recruitment Incentives: Not Authorized

Requirements

  • You must be a U.S.
  • Citizen to apply for this job.
  • To be considered for this position, you must complete all required steps in the process.
  • In addition to the application and questionnaire, this position requires an online assessment.
  • The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.

Personality Fit

This role is commonly a great fit for these MBTI types:

Job ID: 939770d5-ff05-4221-8188-3c3ea5cea8ba

Posted via USAJobs

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