Job Listing
Advanced Medical Support Assistant
Veterans Health Administration · Posted 2 days ago
About the Role
The Syracuse VA Medical Center has 5 vacancies for an Advanced Medical Support Assistant within the Business Office. The MSA performs a wide variety of administrative and clerical duties as a member of the health care team. MSA 's may be assigned to an area and rotated to different areas as needed. The MSA utilizes multiple computer applications, as well as the integrated electronic medical record system.
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Major duties include but are not limited to: Receives and relays incoming and outgoing telephone messages.
- →Checks patients in and out from appointments.
- →Schedules return to clinic orders.
- →Set up clinic paperwork.
- →Process faxes, scanning, and printing of documents.
- →Directs patients to other areas of the hospital.
- →Changes and reschedules clinics.
- →Greets patients when presenting.
- →Cancel's and reschedules appointments.
- →Work Schedule: Full-time, Monday - Friday, 7:30am - 4:00pm, 8:00am - 4:30pm, and 8:30am - 5:00pm Compressed/Flexible: Not Available.
- →Pay: Competitive salary and regular salary increases.
- →When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
- →Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
- →Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: 798208e5-10b4-499e-8cc4-738bb88a8eb0
Posted via USAJobs