Job Listing
Advanced Medical Support Assistant
Veterans Health Administration · Posted 4 days ago
On-site East Orange, NJ $54K – $70K Apply by Jun 9, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
The Advance Medical Support Assistance (AMSA) is a position located in the Health Administration Service (HAS) of VA New Jersey Healthcare System (VANJHS). The VANJHS is an integrated level 1C system comprising of two (comprehensive healthcare) facilities in East Orange and Lyons, and eleven Community Based Outpatient Clinics (CBOCs) located throughout the state.
What You'll Do
- →VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional The Advanced Medical Support Assistant will provides cross coverage between East Orange and Lyons campus regardless of duty station assignment on record.
- →The Advance MSA participates in the daily team meetings where the group reviews individual patient requirements and formulates a plan for delivering the optimal level of care in the appropriate setting.
- →To this end, the incumbent supports the team by finding solutions within his/her scope of responsibility in order to resolve patient needs or expedite delivery of patient care.
- →As a member of the team, the Advance MSA has a collective responsibility with other team members for the ongoing care of all patients served by the team.
- →The incumbent will proactively engage with Veterans through multiple avenues to include MyHealtheVet (secure messaging), VetLink, VAOS, recall system or in person.
- →Incumbent educates other members of the care team about scheduling protocol, including application of the Electronic Wait List (EWL), NEAR List and MISSION Act timeliness requirements.
- →Incumbent provides information to and receives patients reporting for scheduled and unscheduled visits; processes and directs patients in an expedient and efficient manner.
- →Incumbent is also required to administratively screen all Veterans to determine the nature of medical problems and provide administrative assistance as required.
- →Duties require frequent data input and processing functions in VISTA/VS GUI for admissions, discharges, follow-up and/or referral appointment, means test, ICB capture and other administrative processes.
- →The Advanced MSA coordinates with team members to review clinic utilization and ensures that the clinic setup is closely monitored to effectively support the needs of the clinic, making necessary adjustments as needed.
- →S/he develops/maintains effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies.
- →S/he may be tasked with assisting with communications with staff inside and outside the facility; communicating with non-VA medical facilities; processing secure messaging requests from the patient to the team; notifying patients of normal lab results; developing and managing a tracking system for follow up care such as consults, tests, etc.
- →AMSA will performs other duties as assigned.
- →Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: 69178db0-b911-4ca4-b977-7f8c045db15c
Posted via USAJobs