Job Listing
Advanced Medical Support Assistant
Veterans Health Administration · Posted 141 days ago
About the Role
The Charles George Medical Center is currently recruiting for two (2) Advanced Medical Support Assistant's within the Health Administration Service Line.
What You'll Do
- →Develop/maintain effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; facilitate/process secure messaging with the patient and team.
- →Notify patients of normal lab results.
- →Develop, and manage a tracking system for follow up care such as consults, tests, etc.
- →Participate in team huddles and team meetings to manage and plan patient care.
- →Set priorities and deadlines.
- →Adjust the flow and sequencing of the work to meet team and patient needs.
- →Work with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic medical record; monitoring pre-appointment requirements to assure readiness for patient visit/procedure(e.g., X-ray, lab work).
- →Manage electronic wait list to verify and validate accuracy and issues.
- →Perform administrative follow up actions.
- →Participate in and independently follow up on team huddles by sharing information and collaborating with the medical team to ensure continuity of care.
- →Evaluate patient information and clinic schedule lists to determine whether patient is vested.
- →Educate providers about shared patients (those who receive their care at multiple VAs or those who have care in the community).
- →Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
- →Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Must pass pre-employment physical examination.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
Personality Fit
Job ID: 5882a507-342b-45b6-b166-fc37f8f436ea
Posted via USAJobs