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ADVANCED MEDICAL SUPPORT ASSISTANT
Veterans Health Administration · Posted 24 days ago
On-site Salt Lake City, UT $59K – $77K Apply by Jun 30, 2026 Medical Support Assistance ESFJESTJISFJISTJ Healthcare
Apply for this job → About the Role
The Advanced Medical Support Assistant (AMSA) is located in the Emergency Department. The AMSA provides expert administrative patient support while working collaboratively in an interdisciplinary care delivery model (a team comprised of doctors, physician assistants, nurse practitioners, nurses, pharmacists, dieticians, physical therapists, occupational therapists, social work) which provides optimal care to acutely ill patients or those requiring post-operative care.
What You'll Do
- →The Advanced Medical Support Assistant takes initiative and anticipates the needs of the unit, serving as the primary resource for patient information flow and processing.
- →The GS-6 AMSA Functions as the payroll timekeeper or back-up timekeeper: duties include entering work and leave hours correctly in the Veterans Affairs Time and Attendance System (VATAS}, reviewing the record for accuracy and working to resolve any pay issues.
- →Ensures timecards are accurately posted and ready for supervisory approval on payroll Friday at 0800.
- →Performs all aspects of timekeeping including yearly training and mandatory meetings.
- →Advanced Medical Support Assistants are considered chief sources of patient care and patient flow information and require advanced knowledge of related policies and procedures.
- →The AMSA uses advanced knowledge of medical terminology to verify orders in the computerized patient record system (CPRS); reviews admission, discharge and transfer (A/D/T) orders for Accuracy; ensures laboratory tests, imaging and provider consults are entered correctly and completed in a timely manner.
- →Enters appropriate labs, including MRSA laboratory swabs, when necessary to ensure the unit is meeting facility policy for infectious disease management.
- →Interacts with customers, family members, visitors, and co-workers in a courteous, tactful, helpful manner, exercising mature judgment and diplomacy.
- →Support team functions as requested by the program coordinator and other clinical staff.
- →Problem-solves office equipment malfunctions, obtaining IRM, Engineering, copier/fax technician, or Facilities Management support as indicated, and enters Electronic Work Orders (EWO) as needed; tracks progress of EWO until completed or follow up as needed.
- →Responsible for performing a variety of technical support duties that facilitate the work of physicians, physician assistants, nurses, nursing assistants, and other members of the medical facility who provide direct patient care.
- →Reviews physicians' admission orders and enters correct data in CRTNISTA.
- →Process various forms to assure communication with professional staff and services to the patient.
- →Enters correct information in the Bed Management System (BMS).
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job.
- ✓To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓Selective Service Registration is required for males born after 12/31/1959.
- ✓Must be proficient in written and spoken English.
- ✓Subject to background/security investigation.
- ✓Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- ✓Complete all application requirements detailed in the "Required Documents" section of this announcement.
- ✓As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Personality Fit
Job ID: 454d1a78-f39a-4766-8ffa-d1a424b99f2b
Posted via USAJobs