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Administrative Officer
Veterans Health Administration · Posted 4 days ago
Hybrid Saint Louis, MO $77K – $119K Apply by Jun 9, 2026 Administrative Officer ENTJESFJESTJISTJ Operations
Apply for this job → About the Role
The Administrative Officer position, located at John Cochran Medical Center, reports directly to the Chief of Emergency Medicine Service. This position administratively leads the Emergency Medicine Service at VA Saint Louis Health Care System and associated Community Based Outpatient Clinics (CBOCs). The incumbent's roles are broad in scope and complexity and cover every aspect of the administrative functions of complex care delivery and operations.
What You'll Do
- →The Administrative Officer position, located at John Cochran Medical Center, reports directly to the Chief of Emergency Medicine Service.
- →This position administratively leads the Emergency Medicine Service at VA Saint Louis Health Care System and associated Community Based Outpatient Clinics (CBOCs).
- →The incumbent's roles are broad in scope and complexity and cover every aspect of the administrative functions of complex care delivery and operations.
- →Responsibilities include budget management, equipment procurements and inventory, human resources management, administrative management for policy development, report preparation and maintaining the existing quality management system using ISO 9001 standards.
- →Incumbent serves as the Contracting Officer Representative for Emergency Department, which currently includes the VASTLHCS Emergency Department Service Line and the VISN 15 Tele-emergency care (EC) program.
- →Duties include, but are not limited to: Serves as operations manager for the Emergency Medicine Service.
- →Responsible for advising, planning, developing, implementing, and evaluating administrative processes and programs such as contract management, funds management, clinic flow, clinic scheduling, staffing efficiency, labor mapping, access, and communication across the Service Line.
- →Clinic flow processes may include managing Medical Support Assistant staffing and workload to ensure correct scheduling practices, preparation of provider scheduling matrices, optimizing clinic utilization, and advising on provider bookability processes.
- →Performs annual review and analysis of productivity data and develops action plans that lead to improved performance and/or productivity, implementation of management controls, and short and long-range planning.
- →Analyzes productivity to include physician productivity (RVUs, bookability), mid-level provider productivity, utilization rates, and error rates of scheduling staff.
- →Reviews labor mapping, person class, matrix set up, and corresponding policies and standards to determine errors and gaps in the process.
- →Advises senior management on matters impacted by programmatic/policy changes and works with subject matter experts to formulate new, or adapt existing, policies and procedures to meet Service Line goals.
- →Gathers all applicable facts and communicates effectively to management on issues and concerns within the Service to include Issue Briefs.
- →Represents the Emergency Management Service in the Medical Center board and committee structure advocating for the Service Line and communicating the strategic planning of the Chief.
Requirements
- ✓You must be a U.S.
- ✓Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
- ✓In addition to the application and questionnaire, this position requires an online assessment.
- ✓The online assessment measures critical general competencies required to perform the job.
- ✓All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
- ✓Applicants who refuse to be tested will be denied employment with VA.
- ✓Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
- ✓A pre-placement physical examination is not required.
- ✓Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
- ✓Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
- ✓Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- ✓Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
- ✓In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
- ✓Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Personality Fit
Job ID: 004fd662-85ad-469d-b423-ee1f1608f5b4
Posted via USAJobs